Doctor with Computer

TELEPSYCH VISITS DURING COVID-19

CHECKING IN FOR YOUR APPOINTMENT IS A FEW CLICKS AWAY

While the global pandemic has generated health risk and uncertainty, seeing your psychiatric provider, as already scheduled, yet from the comfort of your own home, is a fortunate--and safe--silver lining!

AT THE TIME OF YOUR APPOINTMENT:

Please have your device handy...

  • You will receive a text or email (your preference) from our EMR (Practice Fusion/Updox) on your device.

  • The link will enable you to check-in to our virtual waiting room.

  • You will have to ensure that your microphone and camera can be accessed, but this is a very simple process, which Updox will help guide you through, if needed.

  • The instant your provider is available, they will start the secure, HIPAA-compliant video session.

  • If all else fails, your provider will call you on your provided phone number, and a telephone session will be offered you, though video is ideal if not being seen in person.

  • We opt to utilize Updox as a guaranteed secure platform that is specific to healthcare providers and HIPAA-compliant.

  • If you wish to opt for an in-person visit, instead of a telepsych visit via telephone, please let us know ahead of time, so we can coordinate this accordingly.

  • Please remember that technology is outside our control, but we will do everything in our power to take the best possible care of you in the timely, thorough, and professional manner you can always come to expect from our team!