Doctor with Computer

TELEPSYCH VISITS DURING COVID-19

CHECKING IN FOR YOUR APPOINTMENT IS A FEW CLICKS AWAY

While the global pandemic has generated health risk and uncertainty, seeing your psychiatric provider, as already scheduled, yet from the comfort of your own home, is a fortunate--and safe--silver lining!

 

Please have your smartphone handy...

AT THE TIME OF YOUR APPOINTMENT:

  • You will receive a text from Doxy.me on your smartphone.

  • The link in the text will enable you to check-in to our virtual waiting room.

  • You will have to ensure that your microphone and camera can be accessed, but this is a very simple process, which Doxy will help guide you through, if needed.

  • The instant your provider is available, they will start the secure, HIPAA-compliant, video session.

  • If all else fails, your provider will call you *from a blocked number* on your cell phone, and a telephone session will be offered you, instead.

  • Zoom is an option, but we opt to utilize Doxy as a guaranteed secure platform that is specific to healthcare providers and HIPAA-compliant.

  • If you wish to opt for Zoom instead of a telepsych visit via telephone, please let us know ahead of time, so we can coordinate this accordingly.

  • Please remember that technology is outside our control, but we will do everything in our power to take the best possible care of you in a timely, thorough, and professional manner you can always come to expect from our team!

 

623.321.2221

17505 North 79th Avenue
Suite 307
Glendale, AZ 85308

©2016 BY PINNACLE PSYCHIATRY. PROUDLY CREATED WITH WIX.COM

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